Responsible Play

Tools and support to help you stay in control

Introduction

Chipin is designed to be a fun and social way to enjoy fantasy golf. We are committed to promoting responsible play and providing tools to help users stay in control, both in-app and through our support team.

Playing should always remain enjoyable. If it stops being fun, support is available.

Our Commitment

Chipin operates under UK Gambling Commission regulation and takes player safety seriously. We provide:

  • In-app tools to help manage your activity
  • Clear information about the risks of play
  • Easy access to support and self-exclusion options
  • Information about external support services
  • Monitoring of account activity to identify potential harm

We actively work to prevent underage gambling and support players who may be experiencing difficulties.

Self-Exclusion

Chipin provides in-app self-exclusion tools to help users take a break from playing when needed.

You can self-exclude directly within the app by accessing your account settings. While self-excluded, you will not be able to enter pools or participate in gameplay for the selected period.

If you are unable to access the app or need assistance, you can also request self-exclusion by contacting:

📧 support@chipin.bet

All requests are handled confidentially.

GAMSTOP

You can also self-exclude from Chipin and all other UK-regulated gambling sites using GAMSTOP, the UK's national online self-exclusion scheme.

Visit: www.gamstop.co.uk

Once registered with GAMSTOP, you will be blocked from accessing Chipin and all other registered gambling operators for your chosen period (minimum 6 months to permanent exclusion).

For GAMSTOP support, call: 0800 294 2424

Account Controls

Chipin includes account tools designed to help users manage their activity responsibly.

These include:

  • In-app self-exclusion
  • Clear wallet balances and transaction history
  • The ability to request additional account restrictions or pauses

If you would like help applying or adjusting account controls, please contact support and we will assist you.

Recognising Potential Harm

You may wish to use Chipin's in-app controls or seek support if:

  • Playing is no longer enjoyable
  • You feel pressure to recover losses
  • You are spending more time or money than intended
  • Playing is affecting your relationships, work, or wellbeing

Support is available, and taking action early is a positive step.

External Support Services

BeGambleAware

Free, confidential information and advice about gambling harms.

Visit: www.begambleaware.org

GAMCARE

Counselling, support, and treatment services for problem gambling.

Call: 0808 8020 133 (24 hours, 7 days a week)

Visit: www.gamcare.org.uk

National Gambling Helpline

Free, confidential helpline offering support and advice.

Call: 0808 8020 133

Gamblers Anonymous

Free mutual support for people affected by problem gambling.

Visit: www.gamblersanonymous.org.uk

Deposit Limits

You can set a daily, weekly, or monthly deposit limit on your Chipin account to help manage how much you spend.

Limits can be set or adjusted in your account settings at any time. If you would like to set a limit that is lower than your current options, please contact support.

📧 support@chipin.bet

Contact Support

If you have any concerns about your play, or would like help accessing responsible play tools, our support team is here to help:

📧 support@chipin.bet

We aim to respond within 24 hours, Monday to Friday. All conversations are handled confidentially.

Age Verification

Chipin is strictly for users aged 18 and over. We conduct age verification checks during account registration and may periodically reverify to ensure compliance.

If you suspect an account belongs to someone under 18, please contact support immediately.