Sweepsteak Ltd, Operating as Chip In — Terms and Conditions
Effective from 1 January 2026. All previous terms and conditions are cancelled and replaced by this version.
Company Name: Sweepsteak Ltd., operating as Chip In
Company Registration Number: 16294031
Licensing Jurisdiction: United Kingdom
Licence Type: Remote Pool Betting Licence & Linked Software License - 67618
Contents
1. Introduction
1.1 Please read these Terms and Conditions carefully. They set out the legal agreement between Sweepsteak Ltd (“Sweepsteak”, “we”, “us”, “our”) and you (“you”, “your”, “user”, “customer”) regarding your use of our services.
1.2 By using any Sweepsteak services, you confirm you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must not open an account or use our services.
1.3 We may update these Terms from time to time to reflect legal, regulatory, or operational changes. Minor changes will be updated here. Material changes will be notified to you within the platform; you may be asked to re-accept before continuing to use our services. These changes will not affect your rights in relation to any Bets or transactions already placed or concluded prior to the change.
1.4 We may suspend or terminate services if required by law, by the UK Gambling Commission, or for other regulatory reasons.
1.5 We regularly update our application. You may be required to install the latest version to continue use.
1.6 If you have questions about these Terms, please contact us via in-app support. For complaints, see Section 11 (Complaints & Dispute Resolution) and the complaints contact [email protected]
1.7 Note on Licensing: Sweepsteak Ltd operates under a UK Gambling Commission (UKGC) remote pool betting licence, with a linked software license. Licence details (including number) will be shown in-app.
2. Eligibility, Age Verification & Underage Gambling
2.1 You must be 18 years of age or older and resident in the United Kingdom to create a Sweepsteak account and participate.
2.2 We will conduct age and identity verification checks. We may use third-party agencies to verify your details and may request documents (see Section 3).
2.3 Underage gambling is a criminal offence. If we discover or reasonably suspect you are under 18, we will void all entries, forfeit any winnings, refund deposit monies, close your account, and may report the matter to the UK Gambling Commission and/or other authorities.
2.4 You are permitted one account only. We may suspend or close duplicate accounts and void associated entries.
3. Account Registration, Verification & Personal Data
3.1 Accounts can be opened via our mobile application.
3.2 You must provide accurate and complete personal details. If your details change, you must update them via the app; we may request supporting documents. By opening an Account, you confirm and warrant that:
3.2.1 You are at least 18 years old and understand that gambling by persons under the age of 18 is a criminal offence.
3.2.2 You are not currently self-excluded from the Services and are not registered as self-excluded through GAMSTOP.
3.2.3 You do not already hold an existing Account with us.
3.2.4 You are opening the Account solely for yourself and not on behalf of any other individual. Accounts must only be used by the individual who registered and successfully verified the Account. Account sharing, acquisition, sale, transfer, or use by third parties is strictly prohibited. You may not sell or transfer your Account to another person, nor may you use an Account registered in someone else’s name. Any breach of this clause may result in immediate suspension or closure of the Account. Bets placed in breach of this requirement will be voided, any winnings forfeited, and deposited funds may be retained in accordance with applicable regulatory obligations. Where required by law, such breaches may be reported to relevant regulatory or enforcement authorities, including the Financial Intelligence Unit. We may request additional information or documentation to verify Account ownership and compliance.
3.2.5 You are not opening the Account for the purpose of selling, assigning, or transferring it to another person.
3.3 Unless expressly authorised, the following individuals are not permitted to open an Account or access the Services, whether directly or indirectly:
3.3.1 Any individual who is currently employed by, or has been employed by or engaged as a contractor of, us within the previous two (2) years.
3.3.2 Any close family member of a person described in Clause 3.3.1. For the purposes of this clause, “close family member” includes a spouse, partner, parent, child, or sibling.
3.3.3 Employees may only access the Services through approved test or development environments, subject to the following controls:
3.3.3.1 access is limited strictly to systems and functionality necessary for their role;
3.3.3.2 all test activity is recorded, monitored, and clearly segregated from live customer environments; and
3.3.3.3 any misuse of test systems will result in disciplinary action.
3.3.4 The above restrictions apply equally to indirect access, including use via intermediaries, agents, proxies, or third parties.
3.4 We reserve the right, at our sole discretion and without obligation to provide reasons, to refuse any application to open an Account.
3.3 Verification: Identity & Age: where necessary, we will request a government-issued photo ID (e.g., passport, driving licence).
Address: Recent council tax bill; Utility bill (eg: water, heat, fixed line telephone, fixed line internet etc) ; insurance certificate; Correspondence from government authority, department or agency; (dated within 6 months).
3.4 We may re-perform checks periodically to satisfy legal and regulatory obligations (including AML/CTF). If you do not assist, we may be required to suspend your account.
3.5 Your personal data will be processed in accordance with our Privacy Policy (available in-app/website).
3.6 We may correct erroneous credits/debits and reverse mistaken payments. If funds are withdrawn in error, you must repay them upon request.
3.7 You are responsible for maintaining the confidentiality and security of the login details for your Account, including any username, Player ID, password, or similar credentials. You must take reasonable steps to prevent unauthorised access to your Account, including securing any linked email address and any device used to access the Services. If you become aware, or reasonably suspect, that your Account details have been compromised or that unauthorised access has occurred, you must notify us immediately. We may take reasonable protective measures, including temporarily suspending access to the Account, to prevent further unauthorised use. We will not be responsible for losses arising from unauthorised use of your Account where such use results from your failure to comply with this clause, subject always to our legal and regulatory obligations.
4. Player Funds & Fund Protection
4.1 Customer funds are held in accounts separate from company operating funds.
4.2 We are required by the licence issued to us by the Gambling Commission to inform Players about what happens to funds which we hold on account for you and the extent to which funds are protected in the event of insolvency. Further details can be found at this address: https://www.gamblingcommission.gov.uk/guidance/customer-funds-segregation-disclosure-to-customers-and-reporting/the-customer-funds-insolvency-ratings-system
We comply with the requirements of the Gambling Commission, at the following level rating of customer funds protection: not protected. A summary of this protection is as follows: we hold customer funds separate from company funds in a separate bank account. These funds are not protected in the event of insolvency.
4.3 You agree not to charge back or reverse deposits. If you do, we may close your account and recover associated costs.
5. Deposits, Withdrawals & Payments
5.1 All accounts are denominated in Pound Sterling (GBP).
5.1.1 Deposit Balance is the total funds in an account belonging to you (other than the bonus balance/ restricted funds) and always includes: Unspent funds paid in by you; Where your deposit is converted into a larger total balance containing a bonus (‘buy-in’), the portion equal to the value of the player’s buy in; All winnings from wagers made with the deposit; For mixed wagers, the share of any winnings from them proportionate to the share of the stake from the deposit balance; and winnings from any bonus no longer subject to wagering requirements.
5.1.2 Bonus balance is the total of funds in an account belonging to you comprising of: Any Bonus which is not immediately withdrawable; All winnings made with the Bonus, which are subject to uncompleted Wagering Requirements; In the case of a Mixed Wager, such share of any winnings from the Mixed Wager as is proportionate to the share of the stake which came from the Deposit Balance; Winnings from any Bonus which are either not subject to Wagering Requirements or for which Wagering Requirements have been satisfied.
5.2 Deposits and withdrawals can be made via supported payment methods in your name. You must be the lawful owner of all funds deposited. Credit cards are not accepted as a valid payment method.
5.3 Minimum deposit and withdrawal thresholds may apply and will be shown in-app.
5.4 Withdrawals are processed promptly, but your bank/card issuer may take 3–5 working days to credit funds. You may withdraw your deposit balance at any time (including when a Bonus is pending or active) without restriction, except to comply with general regulatory obligations.
5.5 We may request additional source of funds / source of wealth documentation where required by AML/CTF regulations (e.g., for higher thresholds). Failure to cooperate may lead to suspension.
5.6 Transaction records are available in your in-app account history.
5.7 Payments made using debit are processed via the relevant card payment networks, including Visa and Mastercard.
Visa and Mastercard are not parties to these Terms and Conditions and do not provide or endorse the services offered on the Sweepsteak platform. The contractual relationship for all services, competitions, entries, and prizes is solely between you and Sweepsteak Ltd.
Visa and Mastercard shall have no responsibility or liability in connection with the operation of the platform, the administration of any competition, or the awarding of prizes.
Any disputes, claims, or queries relating to Sweepsteak’s services must be directed to Sweepsteak Ltd and not to Visa or Mastercard.
Your use of a payment card is subject to the terms and conditions agreed with your card issuer.
5.8 You agree that any funds deposited into your Account are intended solely for use on our Services. In accordance with our regulatory obligations, we reserve the right to suspend or close your Account if we reasonably determine that funds are being deposited without a genuine intention to use them on our Services.
5.9 You acknowledge that all funds deposited into your Account are subject to anti-money laundering and fraud prevention checks. You confirm that any funds you deposit are not connected to any unlawful activity, including that they do not originate from illegal sources, and you agree not to use the Services for any illegal purpose, including fraud or money laundering.
5.10 Players may only use personal payment methods issued in their own name. The use of joint accounts, company accounts, company funds, or any third-party funds is strictly prohibited. Any breach of this requirement may result in immediate suspension or termination of the Account. Bets placed in violation of this clause may be voided, and any winnings forfeited. Deposited funds may be withheld in accordance with our regulatory obligations. Where required by law, breaches may be reported to relevant regulatory or law enforcement authorities, including the Financial Intelligence Unit, for further investigation. We may also request additional verification to confirm account ownership and ensure compliance with this clause and our regulatory obligations.
5.11 Funds held in your Account, including any available balance, do not accrue interest. You acknowledge that we do not operate as a bank or financial institution.
5.12 Withdrawals must be made using the same payment method used to deposit the relevant funds and will be paid only to the account from which those funds originated, subject to these Terms.
5.13 Where a deposit is made using a payment method that does not permit withdrawals to the same method, we will arrange payment to your bank account, subject to the provision of satisfactory documentary evidence, which may include identity documents, bank statements, and payment method details.
6. Using Our Services (Conduct & Restrictions)
You must not, whether directly or indirectly:
6.1 Use our services for unlawful, defamatory, abusive, obscene, racist, sexist, or discriminatory purposes, or in a manner that harms or attempts to manipulate games or systems.
6.2 Use our services for anything other than personal, non-commercial use unless we expressly agree otherwise. The Services are provided for personal, recreational use only. Accounts must not be used for professional gambling, betting syndicates, or any commercial or organised betting activity. Any breach of this clause may result in immediate suspension or termination of the Account, voiding of affected bets, and forfeiture of winnings.
6.3 Participate where prohibited by law or where doing so would breach rules of a professional/regulatory body or your employer (see also Clause 9.9).
6.4 Create an Account for another person, allow any third party to access or use your Account, or otherwise permit Account sharing. You remain fully liable for any losses arising from third-party use. You must notify Sweepsteak immediately if you believe your Account security has been compromised and cooperate fully with any resulting investigation.
6.5 Register, operate, or exercise control over more than one Account. Where multiple Accounts are identified in breach of this Agreement, Sweepsteak may, without limitation: (a) cancel any bets placed via such Accounts; (b) reverse, reclaim, or withhold winnings; (c) remove or recover any bonuses or promotional benefits; and (d) suspend or permanently close the relevant Accounts. Where required by law or regulation, Sweepsteak may retain funds and/or make disclosures to relevant authorities.
6.6 Engage in collusion or coordinated activity with other players using the Services.
6.7 Place bets with the intention of transferring funds, value, or benefits to another Account.
6.8 Act in a way that disrupts, undermines, or abuses the proper operation of the Services.
6.9 Knowingly introduce viruses, malware, trojans, worms, logic bombs, or any other harmful or malicious code into the Services.
6.10 Attempt to gain unauthorised access to the Services, associated servers, databases, or any connected systems.
6.11 Use automated tools, programs, devices, or third-party software (including bots, robots, or subscription services) to interact with the Services in a manner that creates an unfair advantage or interferes with normal gameplay. An “unfair advantage” includes, but is not limited to: (a) collecting or analysing information about other players beyond what is personally observed during ordinary play (excluding information provided directly by Sweepsteak); and/or (b) exploiting or assisting in the exploitation of errors, defects, loopholes, or system weaknesses to the detriment of Sweepsteak or other players.
6.12 Engage in any conduct that threatens or compromises the integrity of sport.
6.13 Place any bet that breaches applicable betting rules, including those relating to irregular or suspicious betting or the misuse of inside information, particularly where such rules apply to a governing or professional body of which you or your employer is a member. Any such bets may be voided, and you authorise Sweepsteak to share relevant information with the appropriate authorities or governing bodies.
6.14 Participate in activities reasonably considered to be prohibited, including but not limited to: (a) collusion with others; (b) use of software to gain an advantage; (c) exploitation of system vulnerabilities; (d) courtsiding or similar practices; (e) betting on events over which you have direct or indirect influence; or (f) use of confidential or insider information.
6.15 Purchase, sell, transfer, or otherwise acquire an Account from another player.
6.16 Provide false, misleading, or inaccurate personal information, including attempts to bypass age-verification processes, or deliberately maintain more than one active Account.
6.17 Select a username or avatar that Sweepsteak reasonably considers offensive, inappropriate, or objectionable.
6.18 Use payment methods where the registered Account name does not match the name on the associated bank account or payment card, or otherwise use third-party financial accounts.
7. Competitions, Entry Fees, Fees & Prize Pots
7.1 Pools format: Sweepsteak operates pool competitions, as referred to as ‘leagues’ on our operating platforms. Users pay an entry fee to participate; prizes are determined by the competition rules and distributed from the prize pot.
7.2 Pricing Structure:
£10-£19.99 league: 20% fee
£20 and upwards league: 10% fee
7.3 If any league reaches 500 entrants - we charge a 20% fee on all entries, from the 501st entrant onwards.
7.4 Entry fees are taken when you join a competition. Ensure you have sufficient funds and understand the fee before confirming.
7.5 Unless stated otherwise in in-app rules, entry fees are non-refundable from one hour before the official tournament start time.
7.6 Game logic: The rules for calculating standings, results, and payouts are described in-app and set out in the Game Logic document.
7.7 We may decline entries or adjust competitions for integrity, technical, or regulatory reasons. Where practical, we will communicate changes promptly.
7.8 If any participant’s entry payment is reversed/charged back, the applicable prize pot may be adjusted accordingly (without Sweepsteak charging a fee on the reversed amount).
8. Errors, Systems, Integrity & Prohibited Conduct
8.1 We do not guarantee the service will be free of bugs, errors, or interruptions. If an error occurs (e.g., incorrect balances, incorrect payout calculations, late acceptance of entries beyond cut-off, or excess entrants beyond limits), we will investigate and act to correct issues in a timely manner.
8.2 Corrective actions may include adjusting balances, voiding/refunding entries, amending payout calculations, and notifying affected users.
8.3 If you become aware of an error, you should inform us as soon as reasonably possible. Continued exploitation of an error may result in account suspension or termination.
8.4 We may void entries, suspend competitions, or alter outcomes where necessary to preserve integrity and fairness.
8.5 No inside information / integrity obligations:
(a) You warrant you are not breaching any rule or policy restricting betting/pools participation (including those of a relevant sports governing body, employer, or regulator).
(b) You are not acting on inside information that is not publicly available and could reasonably be expected to confer an unfair advantage.
8.6 Consequences: Where we reasonably believe a breach has occurred (or an entry is corrupt/irregular/suspicious), we may:
void affected entries (whether or not the underlying event has settled);
withhold or reclaim related winnings;
return or retain stakes pending investigation;
suspend/close your account; and/or
restrict further participation.
8.7 Reporting: We may be obliged to report relevant details to the sports governing body, the UK Gambling Commission, and/or any law-enforcement or regulatory authority where required.
8.8 We may decline, restrict, or void a Bet only in the following circumstances:
8.8.1 where:
a. we reasonably suspect fraud, collusion, money laundering, or other unlawful activity;
b. the Bet is placed in breach of these Terms and Conditions, including (without limitation) the use of multiple accounts, unauthorised third-party betting, or betting by self-excluded individuals;
c. the Bet is affected by an error, including pricing, technical, or system errors;
d. we are required to do so to comply with applicable regulatory or legal obligations, including responsible gambling requirements or sports integrity alerts; or
e. the Bet exceeds applicable limits set out in the Game Rules, which are applied fairly and transparently.
8.8.2 Any decision to decline, limit, or void a Bet will be based solely on the circumstances set out above and will not be exercised at our sole discretion.
8.9 In accordance with our regulatory and integrity obligations, where we receive information or have reasonable grounds to suspect that an event or series of events may have been subject to manipulation, we may take one or more of the following actions:
8.9.1 Suspend or withdraw betting markets relating to the relevant event or series of events.
8.9.2 Delay settlement of bets and/or withhold payment of winnings until we are satisfied that the integrity of the relevant event or events has been confirmed.
8.9.3 Declare affected bets void where event manipulation is confirmed.
8.9.4 Recover any winnings paid in connection with an event where manipulation is confirmed.
8.9.5 Disclose relevant information to appropriate regulatory bodies, sporting authorities, or law enforcement agencies.
8.10 We reserve the right to declare a bet void where any of the following occur:
8.10.1 The underlying event is cancelled.
8.10.2 There is a change of venue for the underlying event, or any other material alteration to the circumstances of the event.
8.10.3 Adverse weather conditions (including natural disasters) or any comparable external event materially affect the occurrence or integrity of the event.
8.10.4 For any reason, we are unable to reliably confirm or validate the outcome of a market, including but not limited to the loss of live broadcast or official data feeds.
8.11 Where a bet is declared void, we reserve the right to recalculate or adjust any affected Win Pool (as defined in the Game Rules) so that it reflects the position as if the voided bet had not been placed.
9. Responsible Gambling (Safer Gambling)
9.1 We support safer gambling. Tools such as deposit limits, time-outs, and self-exclusion are available in-app.
9.2 If you are concerned about your gambling, please visit BeGambleAware.org or call the National Gambling Helpline: 0808 8020 133.
9.3 We offer a range of responsible gambling tools to help you manage your play, including self-exclusion. You may self-exclude directly through your Account or by contacting us, in which case you will be prevented from accessing the Services for the selected period. In addition, you may self-exclude via GAMSTOP (www.gamstop.co.uk ), the UK’s national online self-exclusion scheme. Once your GAMSTOP self-exclusion is active, you will not be able to gamble with us for the duration of that self-exclusion. Please note that activation of GAMSTOP may take a short period after registration, during which you must not access the Services. To ensure your GAMSTOP self-exclusion is applied correctly, the details you provide to GAMSTOP must match those registered on your Account. Further information about responsible gambling tools and support services, including GAMCARE and BeGambleAware, is available on our Responsible Gambling page. The free helpline number for GAMCARE (available 24 hours a day, 7 (seven) days a week) is 0808 8020 133 and their website can be accessed at: https://www.gamcare.org.uk/ . If you have any concerns about your gambling, you can also find information and support at www.begambleaware.org. Subject to regulatory requirements, where you self-exclude, any remaining funds in your Account will be returned to you using your last payment method, or an alternative method where required, Any bets placed prior to self-exclusion will stand and be settled in accordance with these Terms and the Game Rules, with any proceeds paid to you accordingly.
9.4 Where we identify markers of harm, we may apply additional controls to your account.
9.5 Where you have self-excluded from gambling with us, or via any third-party self-exclusion scheme including (without limitation) GAMSTOP, you must not access or use the Services for the duration of that self-exclusion. We operate reasonable and proportionate controls designed to prevent self-excluded players from accessing the Services, including account monitoring and data-matching processes. However, you acknowledge that self-exclusion schemes are self-help tools and rely on the accuracy and completeness of the information provided by you. We shall not be responsible for any losses incurred where you deliberately seek to circumvent self-exclusion controls, including (without limitation) by: opening or using additional Accounts; providing false, misleading, incomplete, or third-party personal or payment information; changing registration details to avoid detection; or accessing the Services before a self-exclusion has been fully implemented due to reliance on third-party systems or notifications.
9.6 Where we reasonably determine that you have circumvented self-exclusion controls, any gambling activity undertaken during the self-exclusion period will be treated as being in breach of these Terms. In such circumstances, we may suspend or close your Account, void bets, and withhold or forfeit winnings derived from that activity, subject always to our legal and regulatory obligations. This clause does not limit our obligation to act responsibly or to comply with applicable licensing conditions, nor does it affect your statutory rights.
10. Intellectual Property
10.1 All intellectual property rights in our app, website, content, brand and software are owned by us or our licensors.
10.2 You must not copy, distribute, adapt, or reverse engineer any part of the services without our prior written consent.
10.3 Subject to these Terms, you may download or print material for your own personal, non-commercial use only.
11. Complaints & Dispute Resolution (ADR)
11.1 If you have a complaint, please contact [email protected]. We aim to resolve complaints promptly and fairly.
11.2 We will act reasonably and proportionately when exercising our rights under these Terms and in accordance with our regulatory obligations. If you wish to raise a complaint relating to your use of the Services, you must contact our Customer Support team by email within six (6) months of the relevant transaction or incident. Complaints submitted via social media will not be accepted and you will be directed to follow our formal complaints process.
11.3 To help us investigate your complaint promptly, you should provide your full name and a clear description of the issue. We will acknowledge receipt of your complaint, investigate it, and provide a reasoned response with reference to these Terms where appropriate. If your complaint remains unresolved after eight (8) weeks, or if we issue a final decision sooner, we will provide you with a Final Response / Deadlock Letter.
11.4 If your complaint has not been resolved to your satisfaction after eight (8) weeks, you may refer the matter for free to Independent Betting Adjudication Service (IBAS), our appointed Alternative Dispute Resolution (ADR) provider, provided the dispute relates to your gambling transaction or our contractual obligations. During the complaints process, if you fail to respond to a reasonable request for information within seven (7) days, we may pause the eight-week timeframe until you provide the requested information, at which point the timeframe will resume. Any referral to IBAS must be made within twelve (12) months of the date on which we notify you that the complaint cannot be resolved. IBAS can be contacted by email at: [email protected] or by telephone on: 44 (0)20 7347 5883 or: Independent Betting Adjudication, PO Box 62639, London, EC3P 3AS.
11.5 You must communicate with other players, our staff, and our Support Team in a courteous and respectful manner. Abusive, threatening, discriminatory, offensive, or inappropriate language or behaviour will not be tolerated. This includes unreasonably persistent or vexatious contact that places a disproportionate burden on our resources, such as repeatedly raising matters that have already been addressed. Where this clause is breached, we may restrict or terminate your access to our Support Team and/or take action in accordance with these Terms, including account closure. This does not affect your right to seek Alternative Dispute Resolution.
12. Liability
12.1 You acknowledge that by using our services you may win or lose money. You use the services at your own risk.
12.2 To the fullest extent permitted by law, we are not liable for: loss of profits, sales, business, revenue, anticipated savings, goodwill, reputation, or any indirect or consequential loss.
12.3 We are not liable for failures of equipment/software (including third-party systems), network outages, viruses, denial-of-service attacks, or harmful code.
12.4 We are not liable for any activities undertaken by third parties in accessing your account. You are responsible for the placing of bets and withdrawal of funds from your account.
12.5 Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability which cannot legally be limited or excluded.
12.6 Subject to the above, where applicable, our maximum aggregate liability to you shall not exceed the average entry fee paid by you in the previous six months.
13. Deposits, Taxes & Your Responsibilities
13.1 You are responsible for reporting and paying any taxes that may apply to your activities on our platform (excluding statutory gambling duties paid by us).
13.2 You must not use the services for unlawful or fraudulent purposes, including money laundering or terrorist financing. You agree to provide any documentation we reasonably request to meet our legal and regulatory obligations or to comply with our internal fraud and anti-money laundering procedures. Where we reasonably believe that an Account is involved in fraud, money laundering, or any other illegal or suspicious activity, including the unauthorised use of any person’s debit card or other payment method, we may report such matters to the relevant authorities as we reasonably consider necessary and may take any action permitted under these Terms.
14. Account Closure, Suspension & Termination
14.1 We may suspend or close your account for breach of these Terms, regulatory requirements, or integrity concerns.
14.2 You may close your Account at any time by contacting us. We may also close your Account in accordance with these Terms and Conditions, including (without limitation) where there is suspected fraud, self-exclusion, regulatory requirements, or a breach of these Terms. Where an Account is closed due to a breach of these Terms, any winnings or bonuses derived from that breach may be forfeited. Your deposited funds will only be withheld where legally permitted, such as in cases involving fraud, money laundering, or other criminal activity. We will not withhold funds without clear justification and will act in accordance with our legal and regulatory obligations, including applicable licensing conditions and consumer protection laws.
14.3 Actions for breach may include warnings, removal of content, disqualification, account suspension/closure.
14.4 If we have a valid reason to believe that you are in breach of this Agreement, or where we are required to do so by law, we may take one or more of the following actions:
14.4.1 suspend your Account;
14.4.2 close your Account;
14.4.3 void any Bet;
14.4.4 withhold or not award any winnings that would otherwise have been payable;
14.4.5 cancel any withdrawals;
14.4.6 withhold your Account balance;
14.4.7 recover from your Account the value of any affected pay-outs, bonuses, or winnings;
14.4.8 require that any amounts won and/or withdrawn in breach of this Agreement are returned to us;
14.4.9 where required by law, require that any such amounts are returned to us or forfeited to a third party; and/or
14.4.10 impose a permanent ban from using the Services.
14.5 Where an Account has been inactive for a continuous period of at least twelve (12) months (with “inactive” meaning that no successful login/bets/deposits have occurred during that period):
14.5.1 if there are no funds remaining in the Account, we will close the Account; or
14.5.2 if there are funds remaining in the Account, we will, subject to our regulatory obligations, make reasonable efforts to return those funds to the last payment method used by you. Where we are unable to return the funds in this way, we may apply an inactivity fee of £2 GBP per month (or the equivalent amount in the currency of your Account). This fee will continue to be charged until either (i) the Account balance is reduced to zero, at which point the Account will be closed, or (ii) you log back into your Account. Where an inactivity fee is to be applied, we will provide you with at least 30 days’ notice before the first fee is charged.
15. Linking & Third-Party Content
15.1 You may link to our services fairly and lawfully without implying any endorsement or association. We may withdraw permission at any time.
15.2 We are not responsible for third-party content or websites linked from our services.
16. Assignment
16.1 You may not assign or transfer your rights or obligations under these Terms. We may assign our rights and obligations to another entity (including within our group or to a purchaser of our business). We will notify you and require acceptance where appropriate.
17. Waiver
17.1 Our failure to enforce any right does not constitute a waiver. A waiver must be in writing and applies only to the specific instance.
18. Indemnity
18.1 You agree to indemnify and hold harmless Sweepsteak, its officers, employees and agents from claims, losses, liabilities, and expenses arising from your breach of these Terms or misuse of the services.
19. Severance
19.1 If any provision is found invalid or unenforceable, the remaining provisions remain in full force and effect.
20. Entire Agreement
20.1 These Terms constitute the entire agreement between you and us regarding the services and supersede any prior agreements or understandings.
21. Third-Party Rights
21.1 These Terms are not intended to confer rights on any third party unless expressly stated.
22. Contact Details
22.1 General enquiries: via in-app support.
22.2 Complaints: [email protected] (see Section 11).
Key Changes Summary
| Date | Change |
|---|---|
| 01/01/26 | First version created. |
| 07/02/26 | Second version created |