Email Support
For all enquiries related to the Chipin app, please contact us at:
📧 support@chipin.bet
We aim to respond within 24 hours, Monday to Friday.
For security reasons, please do not include full card, bank, or payment details in your message.
What we can help with
You can contact us for help with:
- Account access or login issues
- Pools, drafts, and gameplay questions
- Payments, wallet balances, or transactions
- Responsible play and self-exclusion
- Feedback or feature suggestions
Including clear details in your message helps us respond faster.
Responsible Play Support
If you have concerns about your play, need help using in-app controls, or wish to discuss self-exclusion, you can contact us confidentially at:
📧 support@chipin.bet
You can also manage responsible play settings directly within the Chipin app.
External support is also available:
- BeGambleAware.org
- GAMSTOP (UK self-exclusion)
- GAMCARE: 0808 8020 133
Useful Links
For more information, please visit:
Quick Facts
Company: Sweepsteak Ltd, trading as Chipin
Regulated by: UK Gambling Commission
Location: United Kingdom
Response time: Within 24 hours (Monday–Friday)