Contact Chipin

Get in touch with our team for support, questions, or feedback.

Email Support

For all enquiries related to the Chipin app, please contact us at:

📧 support@chipin.bet

We aim to respond within 24 hours, Monday to Friday.

For security reasons, please do not include full card, bank, or payment details in your message.

What we can help with

You can contact us for help with:

  • Account access or login issues
  • Pools, drafts, and gameplay questions
  • Payments, wallet balances, or transactions
  • Responsible play and self-exclusion
  • Feedback or feature suggestions

Including clear details in your message helps us respond faster.

Responsible Play Support

If you have concerns about your play, need help using in-app controls, or wish to discuss self-exclusion, you can contact us confidentially at:

📧 support@chipin.bet

You can also manage responsible play settings directly within the Chipin app.

External support is also available:

Useful Links

Quick Facts

Company: Sweepsteak Ltd, trading as Chipin

Regulated by: UK Gambling Commission

Location: United Kingdom

Response time: Within 24 hours (Monday–Friday)